CCNP TSHOOT : Troubleshooting and Maintaining Cisco IP Network

Troubleshooting and Maintaining Cisco IP Networks (TSHOOT 300-135) is a 120-minute qualifying exam with 15‒25 questions for the Cisco CCNP Routing and Switching certification. The TSHOOT 300-135 exam certifies that the successful candidate has the knowledge and skills necessary to:

• Plan and perform regular maintenance on complex enterprise routed and switched networks
• Use technology-based practices and a systematic ITIL-compliant approach to perform network troubleshooting
  

Course Outline

Chapter 1: Troubleshooting Methods

Lesson 1: Troubleshooting Method

Chapter 2: Structured Troubleshooting

Lesson 1: Structured Troubleshooting

Chapter 3: Network Maintenance Task and Best Practics

Lesson 1: Structured network maintenance

Lesson 2: Network maintenance processes and procedures

Lesson 3: Network maintenance services and tools

Lesson 4: Integrating troubleshooting into the network maintenance process

Chapter 4: Basic Switching and Routing Process and Effective IOS Troubleshooting Commands

Lesson 1: Basic Layer 2 switching process

Lesson 2: Basic Layer 3 routing process

Lesson 3: Selective information gathering using IOS show commands, debug commands, Ping, and Telnet

Chapter 5: Using Specialized Maintenance and Troubleshooting Tool

Lesson 1: Categories of troubleshooting tools

Lesson 2: Traffic-capturing features and tools

Lesson 3: Information gathering with SNMP

Lesson 4: Information gathering with NetFlow

Lesson 5: Network event notification with EEM

Chapter 6: Troubleshooting Case Study: SECKING Networking

Ticket 1: Troubleshooting Ethernet Trunks

Ticket 2: Troubleshooting NAT

Ticket 3: Troubleshooting Network Device Interfaces

Ticket 4: Troubleshooting IPv6 Address Assignment on Clients

Chapter 7: Troubleshooting Case Study: TINC Garbage Disposal

Ticket 1: TINC Garbage Disposal Trouble

• Troubleshooting BGP Neighbor Relationships
• Troubleshooting Port Security
• Troubleshooting VLANs

Ticket 2: TINC Garbage Disposal Trouble

• Troubleshooting GW1’s OSPF Neighbor Relation Problem with Router R1
• Troubleshooting OSPF Adjacency
• Troubleshooting SSH and Telnet
• Troubleshooting HSRP

Ticket 3: TINC Garbage Disposal Trouble

• Troubleshooting Erroneous Routing Information
• Troubleshooting Multiple Masters within a VRRP
• Troubleshooting VRRP
• Troubleshooting EtherChannel

Ticket 4: TINC Garbage Disposal Trouble

• Troubleshooting FHRPs
• The Cisco IOS DHCP Snooping Feature

Chapter 8: Troubleshooting Case Study: PILE Forensic Accounting

Ticket 1: PILE Forensic Accounting Trouble

• Troubleshooting EIGRP Adjacency

Ticket 2: PILE Forensic Accounting Trouble

• Troubleshooting BGP
• Troubleshooting NTP

Ticket 3: PILE Forensic Accounting Trouble

• Disaster Recovery Best Practices
• Troubleshooting Inter-VLAN Routing
• Troubleshooting DNS
• Remote Device Management Notes

Ticket 4: PILE Forensic Accounting Trouble

• The EIGRP Stub Configuration
• The New EIGRP Named Configuration
• Providing a Default Route on Layer 2 And Multilayer Devices

Ticket 5: PILE Forensic Accounting Trouble

• Troubleshooting BGP Route Selection
• Securing the Management Plane

Chapter 9: Troubleshooting Case Study: Bank of POLONA

Ticket 1: Bank of POLONA Trouble

• Troubleshooting Redistribution
• Troubleshooting VRRP with Interface Tracking
• FHRP Tracking Options
• Troubleshooting IP SLA

Ticket 2: Bank of POLONA Trouble

• Troubleshooting EIGRP Summarization
• Troubleshooting RIPng
• Troubleshooting Access Control Lists

Ticket 3: Bank of POLONA Trouble

• Troubleshooting GRE Tunnels
• OSPF Summarization Tips and Commands
• Troubleshooting AAA

Ticket 4: Bank of POLONA Trouble

• Troubleshooting OSPF for IPv6
• Troubleshooting the Dysfunctional Totally Stubby Branch Areas
• OSPF Stub Areas

Chapter 10: Troubleshooting Case Study: RADULKO Transport

Ticket 1: RADULKO Transport Trouble

• Troubleshooting Spanning Tree Protocol
• Troubleshooting Policy-Based Routing
• Troubleshooting CDP and LLDP

Ticket 2: RADULKO Transport Trouble

• Troubleshooting VTP
• Troubleshooting EIGRP for IPv6
• Troubleshooting MP-BGP

Ticket 3: RADULKO Transport Trouble

• Troubleshooting the OSPFv3 Address Families Feature